Cart:
| Standard Code | Standard Title | Standard Class | Order |
|---|---|---|---|
| GB/T 19013-2021 |
Quality management—Customer satisfaction—Guidelines for dispute resolution external to organizations 质量管理 顾客满意 组织外部争议解决指南 |
China National Standards management—Customer |
 English PDF |
| GB/T 19010-2021 |
Quality management—Customer satisfaction—Guidelines for codes of conduct for organizations 质量管理 顾客满意 组织行为规范指南 |
China National Standards management—Customer |
English PDF |
| GB/T 19012-2019 |
Quality management—Customer satisfaction—Guidelines for complaints handling in organizations 质量管理 顾客满意 组织投诉处理指南 |
China National Standards management—Customer |
English PDF |
| GB/T 19018-2017 |
Quality management—Customer satisfaction—Guidelines for business-to-consumer electronic commerce transactions 质量管理 顾客满意 企业-消费者电子商务交易指南 |
China National Standards management—Customer |
English PDF |
| Find out:4Items | To Page of: First -Previous-Next -Last | 1 |
+86-755-25831330
